YAMAMOTO SERVICE & SUPPORT
Our Service
Your investment in a Yamamoto machine extends far beyond the initial purchase. Our comprehensive support network ensures you have access to the expertise, parts, and guidance needed to keep your operations running effectively.
Through our global network of authorised dealers, you gain local access to technical expertise, spare parts inventory, and hands-on support. Each dealer works directly with our headquarters and the manufacturer, creating a multi-tiered support system that combines local responsiveness with deep technical knowledge.
Quick spare parts supply
Minimizing downtime means having the right parts available when you need them. Our network of dealers invest heavily in maintaining local inventory of critical components and wear parts specific to your machine model. When replacements are needed, your local dealers can draw from their stock or coordinate with our central supply chain to get parts to your site.
After-sales support
We provide onsite assistance during installation and commissioning to ensure proper setup. Our team works with your operators during initial runs and offers repeat visits, helping to establish effective drilling patterns, hole spacing, and splitting sequences for your specific rock conditions.
Operator & service training
Our dealers bring deep technical expertise developed through direct collaboration with the manufacturer. They provide operator training, refresher sessions, and troubleshooting support to help your team handle the challenges specific to your project.